WE'RE HIRING ASAP! Customer Support Representative - Remote

APPLY HERE - ----------

We are Crowdcreate, one of the top digital marketing agencies.

Are you someone who is going to work hard and constantly follow-up? Are you someone that loves to build rapport and relationships? Are you tenacious, outgoing, and a great communicator? If so, we should talk about how you may be a perfect fit for our global team at Crowdcreate!

What You'll Be Doing (i.e., Job Duties)

- Manage a sales/client inbox and create customized follow-ups.
- Respond to consistent inbound activity ranging from general inquiries to closing deals
- Assist other Inside Sales Account Managers
- Investigate and analyze customer needs to evaluate available options and customized solutions
- Research, identify and follow up with new prospects
- Create and manage processes such as target setting, forecasting, and pipeline analytics in Hubspot
- Coordinate with a global team on a regular basis
- Define, manage, and provide insights on key performance metrics
- Look at performance metrics to better understand what works and what doesn’t.

What We Look For In You (ie. Job Requirements)

- Solid analytic, problem-solving, and interpersonal skills working with sales teams
- Exceptional prioritization and project management skills
- Comfort working in a high-growth, constantly changing environment.
- Minimum of 60+ WPM typing speed
Access to stable high-speed internet

Nice to haves

- A passion for (or at least a familiarity with) digital assets
- Experience working in a startup environment
- Experience with email outreach
- Experience with Slack
- Experience with Google tools

APPLY HERE - ----------