Dialer Administrator

- Scratch and Install Vicidial Dialer
- Strong experience of managing predictive dialer in call center environment
- Huge knowledge of handling dialer pacing modes for agents with blended competencies
- Immense ability to safeguard confidentiality of customer information
- Knowledge in vicidial, go-autodial, and aspect dialer platform.
- Possess 5 years of professional experience as hardware repair specialist
- Ability to solve problems quickly and effectively
- Excellent troubleshooting skills in complex software and hardware problems
- Installing and configuring the peripherals, components and drivers
- Troubleshooting of personal computers.
- Structured Cabling (In-house cabling)