Client/Account Manager - Branding/Digital Marketing Agency

Design2Edify Agency is looking for an Experienced Client/Account Manager .

Duties:

-oversees the agency-client relationship, determining clients’ needs—what they’re looking to achieve short-term and long-term and ensuring the agency delivers.
-working with the design and marketing team to fulfill what the client is looking to get done for their brand or business.
-Main point of contact for clients
-Be willing to interact with the client via back office or video calls (Zoom)
-Be able to communicate with clients and relay them clearly to the team to execute.

Requirements:

-Must have customer service experience
-Must be confident in our company's ability to deliver what the client needs
-Must have High Follow-through/Follow up with clients (updating and checking in with the clients)
-Must be excited and eager to become better in the company to serve our clients better
-High English communication skills
-Be result driven and focused on the client's success.
-Great note taker for team and client meetings
-Experience in the Graphic Design, Digital marketing field.