Virtual Customer Service Assistant

An amazing opportunity for the right person to work with a top home fitness brand. Huge career prospects, kick-ass team culture + full training and support for candidates who are willing to commit and are willing to learn and grow.

About us: Redgefit is an e-commerce home fitness brand that is on the verge of becoming the next big thing in the home fitness niche specializing in the US market!

The job will entail performing the following tasks through the day:

1. Customer service (replying customer inquiries via email and social media platforms-Facebook and Instagram)

2. Processed chargeback claims and ensure that all chargeback activities are handled in accordance with regulatory requirements

3. Perform research on other companies online and then compile the information in google sheets


The assistant should have the following qualities:

1. Proficient in English
2. Fast typing skills
3. Must have access to a laptop and high-speed internet with back-up during power outage
4. Must have previous customer service experience including replying emails and customer inquiries
5. Experience with Shopify and AMAZON is a MUST
6. Experience with Chargebacks both in Shopify and Paypal is a MUST
7. Experience with Social media management is a MUST (FB and Instagram)
8. Proficient in researching and filing DMCA complains to other companies who are selling our products

Schedule: Monday to Friday 10:00PM-7:00AM PH Time

In order to apply for this position, please fill out the application below and submit. We will contact the successful applicants for a second and final interview:

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Note: Only the applicants that will submit the form above will be considered for the position.