CREDIT REPAIR SPECIALIST

• Create and send dispute letters to creditors and all 3 credit bureaus
• Ensure all disputes are sent same day they are created
• Monitor client progress and send updates every 33–45 days
• Respond to client messages in a professional and timely manner
• Address client concerns and handle escalations calmly
• Keep accurate records of all work in our Google Drive system
• Stay up to date with new dispute strategies, letters, and credit laws (FCRA, etc.)
• Manage your own workflow and meet deadlines without reminders

What We’re Looking For
• Proven experience in credit repair and disputes (this is NOT entry-level)
• Strong understanding of credit reports, dispute process, and FCRA laws
• Experience using credit repair software (Client Dispute Manager, Credit Repair Cloud, etc.)
• Strong written and spoken English
• Excellent customer service skills
• Organized and detail-oriented
• Able to work independently and stay on schedule
• Professional, respectful, and reliable
• Able to handle difficult or upset clients
Expectations
• You are responsible for managing your assigned clients from start to finish
• All disputes and updates must be completed on time without supervision
• Daily summary of accounts worked on and any issues encountered
• Communication must be consistent and professional