Operations Support Officer

Kasar Stays (by KH Homes Ltd) is an award serviced apartments company based in Kent, England and rapidly expanding into London and Essex. We are looking for the right candidate to join out team, adding value and positive energy while working collaboratively with colleagues and teams.

Qualifications:
Bachelor's degree in any discipline
MS Office tools and suite
1 year remote working experience with required internet connection, laptop, headset and private workspace
Hospitality industry experience is preferred
Property management experience is highly beneficial
UK support experience highly preferential
Very good command of written and spoken English is a must

Role
To provide the operations team with daily operational administrative Upgrade to see actual infoscription
• Compliance procedures and documentation
• Creating and updating property information lists
• Property management admin
• Remote key logging daily
• Housekeeping scheduling and schedule control
• Attending meetings, taking actions points and circulating as appropriating
• Recording and allocating maintenance works to contractors and recording on maintenance log spreadsheet.
• First point of contact for customers, clients or suppliers via email and phone.
• Organising and maintaining electronic filing systems and updating office databases and spreadsheets.
• Processing orders for office supplies
• Contract and Lease admin
• Tenant referencing admin
• First point of contact for issues/ requests from existing guests
• Working with PMS system as required
• Maintaining utilities information for all properties, including safety inspections.
• Billings team support
This job description is not exhaustive but is provided to assist the postholder to know what their main duties Upgrade to see actual info may be amended from time to time without change to the levels of responsibility appropriate to the grade of the post and in discussion with the postholder.

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