Customer Service Representative (CRM)

TRUS THE PROCESS

Who are we?

Trus The Process’s goal is to grow and support new and experienced business entrepreneurs by expanding their business or scaling and organizing to make the business more efficient.

We will achieve this goal by learning the needs of the owners as well as understanding the objectives of the business. Trus the Process will have its own support teams on standby to assist business owners in any department within their ---------- addition, to support teams, Trus the Process will provide owners with educational materials they can reference in order to learn how to run their business more efficiently.



TASKS

Answering product inquiries via phone, email

Order intake/processing via a computer system

Inventory review

Daily interaction with various departments: communicating customer information/accounts/contracts

Auditing Purchase Orders / Invoice matching and sorting

Working with pricing documentation

Company accounts management



SKILLS PREFERRED:

Computer savvy - not afraid of the technology; can navigate through software or a platform

Knows how to manage customers

Proactive

Always has a “can -do” attitude

Strong software/computer skills

Software experience

Intermediate and beyond levels of Excel

Some accounting skills

Hands-on experience with Zoho one, Slack, (but not required)



Rate: $300/month

This is an urgent position

HOURS NEEDED MON - FRI (9AM - 6 PM) - EASTERN TIME, USA. MANDATORY

This is a full-time position for interested applicants may send their resume to ----------
AND IN THE SUBJECT - PLACE THE JOB POSITION YOU ARE APPLYING FOR " CRM"