customer support

• Handle service inquiries raised by clients
• Making outbound Live Chat regarding our services
• Answer inbound Live Chat from client's questions and interest in our services
• Maintain and develop our customer base
• Liaison to our current and future prospect clients in addition to providing high quality of customer service
• Attentive to our individual client's needs
• Follow up client feedback for service improvement
• Engaging in answering all work Online Chat, Message App (Live Chat, LINE, Messanger and QQ) and Emails
• Capable to analyze, assessed, and complete task assigned