Customer Service Agents Needed

We are an American Arts & Crafts direct-to-consumer brand looking for a long-term customer service agents to handle email, live chat customer tickets, and Facebook Messenger requests. You will be joining 3 other long-time PH-based support agents. 99% of people that start working with us never leave - you will be part of our family!

You must have:

- Previous experience and track record of Customer Service
- Exceptional online manners are a must
- Perfect written English
- Flexible schedule and willing to rotate graveyard shift.
- Fast typer 80wpm+
- Fast Internet (15 Mbps/download and 3 Mbps/upload high-speed internet minimum)

Nice to have:

- Shopify & Gorgias Experience, but not necessary.

About You
- Strong work ethic, highly reliable, able to keep track of all tasks
- You are bubbly and love to help people
- You are upbeat, energetic and can spread your energy and positivity to our customers
- You have the ability to go the extra mile to ensure customer retention

Your Skills
- Empathy
- Active Listening
- Patience
- Enthusiastic Communicator
- “Can-Do” Attitude
- Service-Oriented

What is in it FOR YOU

- Above-market pay $1,050 per month (160 hours) + $50 increase after 3 months + below benefits:

- 13th month
- 2 weeks PTO

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Very important! Hundreds of people will apply for this job. The only way we could filter everyone and find out if you are THE ONE we are looking for was to create a (hopefully fun) ---------- will take roughly 30 to 45 minutes to complete.

Many will start the challenges; very few will finish. (Good for you)

Don't email us back here - We won't reply.

If you are interested in having a great career, fix the URL below by Replacing the {DOT} below with a "." then copy and paste the link below into your browser to start the challenges!

Challenge => ---------- | You will also be asked to upload your resumé.

We will reach out to you based on the results of the assessment.

PS. Don't try cheating or giving random answers, the system will flag it and you'd be just wasting your time and you will not hear back from us. This is an honesty test before everything else.