Full Time
$3/hour
TBD
Jun 4, 2022
The role of the Credit Dispute Agent Is to manage sales, lead conversion, client onboarding, and submitting disputes every 2 weeks on behalf of every client.
Daily Tasks:
-Lead Conversion, including Telephone, text follow-up, and PHONE CALLS; collect IDIQ, payment, & client docs
-Check phone line for missed calls or texts.
-Lead follow up
-add new client
-Ensure every file in complete, based on the Company Manual
Lead Generation
-Follow-up with leads via phone calls, texts, and CRC messages
-Ask current clients for leads.
Client Conversion & Client On boarding
Send correct payment links to client.
Collect all client documents and upload to CRC.
Biweekly Credit Disputes
Use credit portals, CRC, letter stream, and fax to dispute negative items with credit bureaus.
Do Lexis Nexis Suppression, Day 1.
Do Round 1 letter.
Suppress other bureaus.
Do bi-weekly disputes.
Obtain and manage bureau profiles for clients.
Customer Service
-Provide monthly updates to each customer regarding their credit profile and credit improvement status.
Minimum job Requirements:
-Functioning Computer & Headset
-VPN for US bureau sites
-8/10 English proficiency
-Ability to work & lead without supervision and resolve problems without involving the owner.
-Ability to look at a client’s case, and figure out and do the next step.
-Do complete work, completely filling out all forms, databases, and entering correct information.