Digital Project Manager

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JOB DESCRIPTION:
The Digital Project Manager is responsible for leading and managing the site design, development and optimization team’s activities and deliverables, ensuring all are completed on time and on budget, and align to the client’s strategic business goals. The Digital Project Manager is responsible for interfacing with clients and being the liaison between the client and internal delivery team to ensure client satisfaction and project success.

You love a fast-paced environment that believes in hard work AND work-life balance, working on multiple exciting consumer brands, excel at client communication, and have an extreme attention to detail and project organization.

Must be available to work U.S. or Pacific Standard Time zone, M-F 8am-6pm PST. (Could occasionally require some work on weekends or evenings.)

KEY SKILLS/EXPERIENCE
- Shopify.com experience either managing, building or editing stores.
- Client Communication: strong, professional communication skills with US based clients
- Critical Thinking: Ability to think beyond the tasks required to ensure projects are successful

WHAT YOU'LL NEED
- Fluent (speaking and written) in English.
- Provide your own computer and fast, reliable internet access.
- 2-5 years relevant project management experience, preferably in the execution and management of digital creative and technology projects
- 2-5 years ecommerce experience on the Shopify Platform
- Remote work experience (being part of a remote team)
- Experience managing a remote team of designers and developers
- Extreme attention to detail and the ability to effectively communicate those details to the team and client.
- Not afraid to speak up and bring up sensitive issues to upper level management.
- Extreme to the point of obsession about organization.
- Strong relationship building skills.
- Experience working cross-functionally with strategists, UX/UI designers, developers, quality assurance analysts, and other disciplines.
- Experience leveraging project tools like Asana, Invision, Flow, Basecamp, Trello, Slack, Google Suite and Gantt charts.
- Familiar with advanced project management practices like agile, scrum, waterfall or other experience within a digital agency environment.

WHAT YOU'LL DO:
- Work with our ecommerce site design, development and optimization team to design, build, launch, manage Shopify, Shopify Plus and BigCommerce stores.
- Manage multiple (10+) site design, development and optimization projects concurrently.
- Turn client requests into a detailed set of requirements for the design and development team. Help fill gaps by asking specific questions to the client and/or senior project manager.
- Collect and organize all information or assets needed from the client for our design and development team to execute a project.
- Help configure and set up products, collections, store settings, images, copy/text, etc in Shopify stores for clients.
- Serve as the main day-to-day point of contact for the client and manage internal and external communications via email, our project management tool, and in Slack.
Responsible for the daily progress on projects. Ensure the designer and developer on every project is making the progress needed to keep projects on time and on budget.
- Ability to extrapolate accurate project details from multiple sources to arrive at an appropriate course of action.
Ultimately responsible for ensuring that final deliverables meet all project goals and requirements.
- Communicate with the SENIOR project manager daily. Escalate any issues that require sensitive client communications or strategy conversations with the client.
- Act as the client’s champion, pushing for excellence, extreme client satisfaction, and alignment with the client’s business goals.
- Serve as the liaison between client and delivery team to communicate client goals and objectives in the form of actionable tasks and deliverables.
- Create timelines and facilitate backlog task management, sprint planning, and weekly/daily updates from the team.


A GOOD CULTURE FIT:
If you can commit to live with the following principles, then you are the type of person who will be successful and help our company thrive at Blue Stout. If you feel this level of engagement is not right for you or that you’re not willing or able to participate with us at this level, we are not a good fit for you.

We understand that not every person is ready for this level of performance, and we appreciate the honesty of those who decide this is not the right place for them. On the other hand, you would make an ideal candidate to join Blue Stout if you are willing to commit to the following principles:

- Accountability: See It, Own It, Solve It, Do It
- Become part of the solution
- Respect for others and their feelings
- Act now!
- Ask the question: “What else can I do?”
- Ask the questions: “What coaching do you have for me? and “What can I do better?”
- Personal ownership and pride
- Reject average
- Show others that you care

ABOUT BLUE SOUT:
Blue Stout is a leading ecommerce consulting, design, development and email marketing agency working on the Shopify/Shopify Plus, BigCommerce, and Klaviyo platforms.

We partner with 7 and 8-figure brands to help them scale revenue by selling more to their current traffic and existing customers by designing, building and optimizing high-converting, beautiful online stores, and increasing revenue from email marketing.

We are a fast growing, boutique agency that excels at delivering results for DTC brands ranging from Shark Tank success stories, to Inc 500 recipients, Forbes 30 Under 30 Founders, and $100M+ legacy brands.

We’ve pioneered the “remote agency” work model, operating with a remote team since 2013. We pride ourselves on a healthy work-life balance, exciting brand work and growth opportunities for all team members.