Virtual Customer Service Assistant

An amazing opportunity for the right person to work with a top home fitness brand. Huge career prospects, kick-ass team culture + full training and support for candidates who are willing to commit and are willing to learn and grow.

About us: Redgefit is an e-commerce home fitness brand that is on the verge of becoming the next big thing in the home fitness niche specializing in the US market!

The job will entail performing the following tasks through the day:

1. Customer service (replying customer inquiries via email and Facebook page)

2. Dealing with suppliers and fulfilling orders in ---------- via Skype

3. Performing product research using guidance provided by our designers

The assistant should have the following qualities:

1. Proficient in English
2. Fast typing skills
3. Must have access to a laptop and high-speed internet with back-up during power outage
4. Must have previous customer service experience including replying emails and customer inquiries
5. Experience with Shopify is a MUST
6. Experience with Chargebacks and Paypal is a MUST
7. Experience with Social media management is a MUST (FB and Instagram)
8. Proficient in Chinese is considered an asset

Schedule: Wednesday to Sunday at 10:00PM- 7:00PM PH TIME / Day off: Monday and tuesday

In order to apply for this position, please fill out the application below and submit. We will contact the successful applicants for a second and final interview:

----------

Note: Only the applicants that will submit the form above will be considered for the position.