Call Center Manager/Director

A qualified candidate for the role of Call Center Manager/Director has multiple years of experience managing a call center, optimizing systems and processes, and has a desire to always improve effectiveness. We are looking for the following:

- Available during United States business hours
- Start as an agent, help us develop protocols and systems, and transition to manager/director role
- Multiple years of experience managing call center employees and/or operations
- Fluent or extremely proficient in spoken and written English
- Hungry to scale and grow in their position as our agency continues to grow

We're a medical clinic marketing agency looking to expand our operations to bring our clients better results. You'll play a crucial role in helping us develop a functioning call center and managing and growing the volume and functionalities of the call center.

To apply send an email to Upgrade to see actual info with the subject line of "Call On Me" in the body tell me 3 things about yourself and the last word in the email should be "outbound."