Virtual Assistant for Digital Marketing Agency

I am looking for a virtual assistant for my new Digital Marketing Agency. We will work on in house projects as well with clients. I am looking for someone who is already experienced but I am open to training, if you have the desire to be really great at what you do. I am looking for someone that is highly organized, you will be working with multiple businesses at the same time so organization, time management and stress management are important.

You will be doing the usual VA tasks along with tasks that are specific to Digital Marketing.

Responsibility: General Virtual Assistance

Bookkeeping and payroll duties: calculating hours, adding expenses, updating salaries.
Receptionist duties: answering calls, leaving voicemails and checking messages.
Database building, entry and updates (sales, contacts, CRM, etc.).
Performing banking needs, like paying bills and transferring funds.
Writing and sending invoices to clients.
Creating, filing and presenting weekly reports on sales, deliverables, hours and ---------- ecking email, responding to customer inquiries and managing ---------- anizing technical support tickets and participating in chat support.
Creating and sending out greeting cards, invitations, newsletters and thank you ---------- tablishing, updating and managing a calendar of important events.
Scheduling appointments with clients, businesses and salespeople.
Launching and maintaining cloud computing accounts (DropBox, OneDrive, Google).
Converting, merging and splitting .PDF files.
Preparing training manuals for new staff members or remote ---------- posing documents from handwritten drafts, faxes and dictations.
Create forms or surveys for customer feedback.
Proofreading documents and other office materials.
Producing graphs from your spreadsheets.

Responsibility: Content Writing

Article and blog post creation.
Guest posting and guest ---------- posing press releases and newsletters and submitting to news release directories.
Producing content marketing material, such as infographics, white papers and ---------- signing brochures and creating content to put inside.
Publishing extensive how-to guides and industry-related book reviews.
Writing and submitting op-ed pieces to newspapers and websites.
Generating so-called listicles (list articles) on industry-related matters.
Responding to comments made on the business’s ---------- erviewing industry sources to write an in-depth report on ---------- erviewing previous customers to compose case studies.

Responsibility: Search Engine Optimization (SEO) & Digital Marketing

Developing, updating and optimizing an SEO and web marketing strategy.
Conducting a keyword research for website and performing a blog ---------- tting up and creating a landing page.
Starting an in-depth competitor analysis (targeted keywords, ranked content, SEMRUSH positions).
Sitemap and webmaster submissions.
Beginning a link building campaign and generating sufficient number of backlinks.
Off-page optimization: commenting on other blogs, participating in forums and message boards and responding to the public on YouTube and news websites.
Monitoring weekly and monthly Google Analytics reports; observing site ---------- signing advertisements (banners, side panel graphics, etc.) and finding appropriate, high-traffic websites to place them on.
Creating new list of email contacts, email newsletters and promotional ---------- tablishing follow-up emails and auto-responders and edit according to response ---------- signing logos, ebook covers, headers, icons and other graphic elements.
Looking for a content marketing firm or publisher to post branded content.
Reach out to media outlets and influencers to garner profiles by publishers.

Responsibility: Social Media

Opening social media accounts on Facebook, Twitter, Google+ and ---------- ing up with detailed profiles and inserting links to company website.
Writing, editing and sharing posts on social networks (a content creation strategy).
Performing a social media audit: conduct thorough analysis on traffic, shares and mentions.
Observing the company’s competitors on social media by looking at rankings, online visibility and keyword prioritization.
Ensuring the business has a mobile social media strategy for full optimization.
Researching key hashtag conversations of the day and find out if it fits in with company’s messages and marketing objectives.
Engaging with audience: responding to inquiries, sharing relevant information, thanking customers for mentions and purchases and posting promotions.
Updating all social media accounts on a regular basis.
Creating pinnable pictures for ---------- n a social media contest or challenge.
Uploading photos to Flickr, Pinterest and Instagram as part of marketing strategy.

Responsibility: Web Developing

Planning, designing and developing WordPress websites (if there is no business website).
Providing technical support through coding on WP ---------- stalling, customizing and updating WP plug-ins and themes.
Maintaining integrity of website as well as functionality, security and ---------- stalling and supporting payment gateway and ticketing ---------- corporating web applications and programming languages such as HTML, CSS, JavaScript, JQuery and APIs into company website.
Understanding user interface (UI), cross-browser compatibility, general web functions and standards.
Adding tags and images to website and blog posts.
Doing regular backups to prevent data loss.
Creating online forms for content submission, customer feedback or inquiries.
Knowing how start affiliate marketing and launching one for the ---------- tting up, monitoring and managing other affiliates and respective links.

Responsibility: Audio & Video Editing

Basic video editing: splicing intros and outros and inputting graphics and music.
Uploading files to YouTube, DailyMotion and Vimeo.
Editing audio files by removing background noise and improving volume levels.
General knowledge regarding audio and video equipment (cameras and mics).
Trimming footage segments and producing rough and final cuts.
Recording, editing and setting up podcasts and inserting them onto webpage.
Creating and editing rudimentary graphic design tasks on Photoshop and other image editing software.

Responsibility: Miscellaneous

Writing down minutes from meetings and then creating a detailed document.
Transcribing voicemail, video or audio, podcasts and meeting recordings.
Recruiting for potential team members and contractors or freelancers.
Researching on important data, statistics and facts for meetings, presentations or blogs.
Performing generic errands for the office, including buying items online, arranging locations for office parties and hiring a cleaning service.
Placing ads career websites, reviewing resumes and contacting the right ---------- erviewing job applicants and speaking with references.
Training on-site employees, virtual staff members or freelancers.
Turning raw data into a detailed report and ---------- veloping and delivering slideshow ---------- arching for hotels, booking airfares and mapping out trip itineraries for business.
Monitor and report on latest industry developments and trends to brief SBO.
Collecting documents for tax season.
Create a business-wide project management system online.
Managing projects: staying in touch with subcontractors, emailing reports, using online calendars and calling team leaders informing them of ---------- nding a gift card or thank you note to your clients on holidays and anniversaries.
Speaking with customer service representatives for tech support, banking issues, etc.
Conducting background, credit and criminal checks on ---------- nning an internal office or challenge so employees can receive bonuses.
Putting together welcome and goodbye packages for both clients and ---------- arching for and contacting industry experts or guests to participate in podcasts and webinars.
Providing suggestions and recommendations when company is not meeting monthly, quarterly and annual goals.
Taking care of customer refunds.
Producing customer care scripts for customer service requests.

Qualifications
• Prior experience in completing tasks written in the job description is preferred.
• Examples of past work, or the ability to complete a quick trial project.
• Effective communicator with a quick communication turnaround (24 business hours is standard).
• A portfolio, website, and/or testimonials of past work and client praise.
• Ability to provide their own contract and billing process.

If you are interested please address me as Nikki, next to you name, tell me your favorite color and activity.