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JOB OVERVIEW
Company Background:
We are a internet marketing company that provides live chat agents to help businesses increase sales and conversions. Our team members are distributed across the globe as great talents exist everywhere, and we don’t believe in limiting opportunities. We understand the success of a business depends not only on the success of its customers — but also its team members.

We are looking for Phone, Email & Live Chat Agents who are organized, thoughtful, and self-driven to engage and help site visitors through live chat. As a Live Chat Agent, you are the first impression a visitor gets from a business. You will be responsible for guiding potential customers through a business’ sales funnel, helping them to make informed decisions in purchasing services and ---------- ’s not just about converting a visitor into a customer — it’s about ensuring the success of each person you chat with. You will build relationships based on trust, which result in happy, passionate, and loyal customers by listening to their needs — ultimately leading to increased sales for our customers’ businesses.

Responsibilities:
- Respond to real-time inbound chat/phone/email inquiries and effectively consult prospective customers or customers regarding the products or services of our clients.
- Always provide the best customer service when chatting with prospective customers or customers.

Requirements:
- 1 – 2 years in a sales or customer support position.
- Outstanding fluency in English, both written and spoken.
- Fantastic communication skills.
- Great attention to detail and very responsible.
- Creative, willing to experiment, and a strong desire to grow.
- Ability to type at least 50 WPM with 0 errors.
- Ability to multi-task (handling 3 chats concurrently).
- Ability to resource product information via tools that are provided to you.
- Ability to independently research information via the internet.
- Fresh graduates with great potential are welcome to apply.
- Experience with the automotive industry is preferred.

Benefits:
- Personal and professional growth opportunities.
- Work with high-profile customers and high-growth startups.
- Geographically distributed team
- Fully remote work
- Company Retreats

Skills required:

• English
- Speaking
- Writing

• Marketing & Sales
- Lead Generation
- Sales Representative

• Customer Service & Admin Support
- Customer Support
- Phone Support
- Tech Support