Airbnb & Vacation Rental Customer Service Specialist/VA

Are you driven, tech savvy, hard working, and responsible?? If so, please read on.
We are a New York, USA based vacation rental company looking to add an amazing individual to our team. Opportunity to learn new skills, use new technology, and be part of a fast growing business!

Hours: Monday - Friday: 9pm to 4pm AND Sat 10am to 8pm Eastern Timezone (GMT -5)

Compensation: USD$240/month with a bonus based on performance. Payments of USD$120 twice a month.

Requirements:
- Fluent in spoken and written English
- Positive attitude and great work ethic
- Ability to problem solve and find solutions
- Be in front of the laptop during on-shift hours (NOT ON SMARTPHONE)
- 15MBs minimum internet speed
- Computer must have 8 GB of RAM

Experience Preferred But Not Required:
- Previous Airbnb or hospitality customer support experience
- Previous customer service experience

Responsibilities:
- Respond to guest reservation questions and guest support questions via messaging software
- Customer phone support via Skype
- Administrative support include coordinating with cleaners, handyman, and daily operations
- Data entry and online research support
- Ability to work in fast-paced growing start-up with strong problem solving skills

If this sounds like you, please reach out! In your response, please include the following:

- Title should be TrustBNB - Application of [INSERT YOUR NAME]
- Include a 30-90 sec Loom video on introducing yourself and why you would be a good fit for the job
- Include a screenshot speedtest of your internet connection and a picture of your working desk setup
- Include a short paragraph (3-4 lines) of how you handled a difficult situation with a family member or friend in the past.

I will review applications and reach out for a WhatsApp phone interview for qualified ---------- AGENCIES