Fast-Learning Client Account Manager - KLAVIYO EXPERIENCE PREFERRED!

Do you love Email Marketing and eCommerce?

Do you want to take your skills and experience to the next level with a rapidly growing email marketing agency?

Are you driven by data and love geeking out over ways you can get improved account performance?
Do you want to be part of a team of people striving to become the best version of themselves?

We’re Email Alchemy, an email marketing agency who helps 7 and 8 figure eCommerce brands implement, test and optimise their email strategy with Klaviyo. We essentially become our clients email marketing team, taking care of writing, designing, implementing and testing both flows and campaigns.

Right now we’re hiring a new Client Success Manager to take our client results to the next level.

You’ll get to be part of a team who are working day-in, day-out in our client accounts, and you’ll help direct client strategy and be working in the accounts to pull out data and create a plan for new tests.

You’ll get to work remotely, and hours are flexible, with the goal of having you transition to full-time if you’re as good fit.

You will be responsible for creating and editing client campaign schedules, uploading campaigns, editing email flows and updating clients with results.

Your time management must be excellent, as well as your attention to detail.

You must be a self-starter and be able to find answers through the team or externally.

You must be responsive and a good communicator.

To make it here, we have standards and principles that allow us to all be successful on this remote team. If they resonate with you and you have a track record of successfully managing client accounts in Klaviyo, I’d love to have a conversation with you…

Evolve or Die: Is constantly seeking continuous improvement by exposing themselves to new challenges and environments.

Embraces Proactive Problem Solving: Acts without being told what to Upgrade to see actual infoings new ideas to the company and understands the greater the scale of the problem solved the more valuable they Upgrade to see actual infoeks The Truth: Recognises personal blind-spots and accepts radical transparency and thoughtful disagreement is healthy and the only way to build meaningful relationships.

Utilises Systemised Decision Making: Always evaluates the data systematically before making a decision.

Practices Extreme Ownership: Is responsible for not just the tasks they directly control, but for all those that affect whether or not the mission is Upgrade to see actual infoampions The Greater Good: Puts the needs of the team above their own, finds the energy to dig down deep inside themselves and help the person next to them when they have nothing left to Upgrade to see actual infoTE: Whether you’re already skilled or in early in your career of email marketing, you’ll be starting from the ground up where we’ll take you on an 14 day training program to teach you everything we know. You’ll get on the fast track to learn all the lessons we’ve had from over $10 Million in revenue from email for our clients in the last year.

If you’re a good fit after the initial 14 days you’ll be offered a role to join our team where you’ll receive a base pay + performance bonuses (we pay for results).

If you want in and believe you have what it takes, then all you need to do is respond to this job post with examples of previous client results or relevant work experience with similar software and e-commerce clients, AND explain why you’re a good fit for the job, then our hiring team will be in touch. If you don’t reply with what has been requested we will NOT consider your application.