Network Support Engineer - Work from Home

Job Description:
The person sought by DyCom is an IT professional who is both driven by and passionate about the IT industry. Ideally this person should have at least 5 years of experience in a similar IT service role.
Salary is negotiable and based on qualifications and experience.

Duties include:
> Experience Support/ Help Desk Engineer in an operation role providing excellent customer service.
> Remote trouble shooting of various faults and alerts.
> Remote network maintenance of client networks
> Assist with (remote) installations and documentations.
> Configuration of servers, and ongoing usability of desktop and laptop computers.
> Work with vendors to resolve technical problems with equipment and software.
> Ensure desktops interconnect seamlessly with systems including file servers, email servers, application servers and administrative systems.
> Providing reports for clients and management as required.
> Completing Time Sheets

Skills:
> Strong experience of Windows 2003/2008 server issues and problem solving
> Experience supporting and implementing Active Directory
> Experience with MS Exchange 2003 and 2010
> Strong communication and interpersonal skills with demonstrable leadership abilities
> Experience in implementing and managing network security and policy
> Experience working with multiple clients
> Strong networking skills including: LAN?WAN experience and TCP/IP networking skills
***** Salary will be commensurate with experience.
“For serious applicants only. Do not apply if you will not be available for communication should you get shortlisted. Spam applications and no shows will be reported and blacklisted."