Virtual Customer Satisfaction Representative, Sales

Job responsibilities:
• Take incoming calls from clients, assist with their credit questions and needs.
• Connect with clients and provide solutions for accomplishing their dreams by improving their credit worthiness
• Provide a complete analysis of a client’s credit profile and credit score while maintaining highest level of customer service
• Take inbound and make outbound calls daily
• Focus on the needs of our clients and build long term relationships by delivering an exceptional experience
• Process orders
• Send emails to customers
• Calling credit repair, real estate agents and mortgage brokers to offer our services
• Customer support
• Administrative work
Requirements:
• Fluent in speaking and writing English.
• 2+ years customer service experience.
• 2+ years experience as Virtual Assistant.
• Proven track record of sales performance.
• Attention to details.
• Knowledge of basic math, such as calculation of averages and percentages.
• We are a Miami based company; time zone is Eastern GMT-4. This position will require Miami day time working hours.
• Have workspace free of background noises.
• Have fast wire internet speed to have a stable and clear phone conversation.
• Proficient with Microsoft Word, Excel, PowerPoint, Outlook, Google Suite and common web browser applications.
This is a virtual ---------- this job, you will be connecting with clients and providing solutions for accomplishing their dreams by improving their creditworthiness. This is a good fit for you if you love talking to people and delivering exceptional customer service, have an analytical mind, have a proven track record of sales performance, and can perform administrative tasks to ensure customer satisfaction.
Salary range: $2.9 - $5 per hour + commission.

Please click the link below to fill out this application. Only applications sent through this link will be considered for this position.

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