Customer Service, Phone support

Excellent work from home opportunity for a motivated professional who wants to provide support to customers and be part of a growing online immigration information and marketing company.

The position requires a highly organized and detail-oriented person who can effectively manage work independently, communicate very well and has strong computer/internet knowledge.

Salary will be competitive and based on your experience. Please provide your salary expectation when you apply.

REQUIRED EXPERIENCE
- Provide assistance and support to customers via email
- Handle and resolve customer complaints
- Manage emails and customer accounts
- Forward general inquiry emails appropriately
- Document frequently asked questions, enter into knowledge database

REQUIRED SKILLS
- Must have previous Customer support, email support experience
- Must have high speed internet
- Able to work during U.S. hours, 6 days a week
- Able to have skype voice calls,
- Familiar with online applications such Gmail, Zoho, CRM tools, Teamviewer, Facebook, Twitter, Youtube
- Familiar with MS Word, Excel
- Excellent computer knowledge and able to learn new applications on your own

If you have read this and are interested, please email resume@tnvisaexpert.com.
On the subject line add the following job code: CUS04132015-ONL

Please provide the following:
1 Your CV/resume
2. Skype id
3. whatsapp# (if you have one)
4. email address
5. Explain your skills to handle phone calls. Talking to customers and calling customers.
5. Explain your work experience for web research.
6. Provide your desired monthly salary
7. Are you currently working?
If yes, how many hours per week are you available to work for this job?
If no, how many hours are you available?
8. Have you ever worked during USA hours? Please provide job details as examples.

Thank you.