Virtual Assistant

Virtual Assistant you will be responsible for handling a variety of incoming customer calls and fulfilling customer needs to ensure customer satisfaction. Calls are non-routine and require deviation from standard screens, scripts and procedures. The specialist may need to respond to e-mail inquiries.

While providing outstanding customer service is the primary function, the specialist may also need to provide selling or promotion of products and services which is credit restoration services. Collecting clients payment information and data to key it into our website. VA will explain on how our process works and send the clients a short video to watch as provided on our website.