Amazon VA

Operate Escalate’s Corporation’s Amazon Accounts entails making sure all Amazon listing are Active & Live, Answering all Customer Queries, Check Account Health & Performance. Notify Management of any problem that may arise and need time/help in solving listing issue.

CORE SKILL of EMPLOYEE:
Quick Learner, Adaptable to New Projects, Follow Through on Task

Daily Amazon Account Operation Includes:
1. Make Sure every FBA listing is Live, hasn’t been deactivate or suppressed

2. Make Sure all Combination/Parent listing is Active (hasn’t be de-parented by Amazon)

3. Answering all Customer Messages within 24 Hours

4. FBM Management
a. Fulfilling every FBM Orders
b. Updating tracking# on previous Fulfilled Orders (every 3 days)

5. Checking “Feedback”, Tell Amazon to Strike-Out Negative Feedback/ Create case to Strike-out Unwanted Feedback

6. Self-reported work summary (in excel format)

REVIEWs

7. Ask for Review (Weds & Sat)

8. Negative Review Management:
Time: Every 3rd day *(Monday, Thursday, Sunday)
Part 1: Contacting Reviewer:
Part 2: Update Negative Review URL to Google Sheet
Part 3: Comment on Every Negative Reviews.

9. Write Reviews to post – 40x at a time (replenish reviews as old ones are used)

10. Manage Facebook page & Website Blog
a. Write Blog about amazon and post in our website
b. Post new Blog posts on Social Media
c. Find Articles about Amazon to Post on Social media

11. Manage Facebook Reviewr Group
a. Find new people to join facebook group
b. Manage facebook group – find seller to post for group to review and earn $$ ( additional income for you ) #sidehussle
c. Post Company’s Deal to get more review