Phone Answerer & Caller

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

Part Time

SALARY

Php 30,000/month

HOURS PER WEEK

TBD

DATE POSTED

Sep 15, 2020

JOB OVERVIEW

The Phone Answerer & Caller will be responsible for answering all inbound calls, emails, and text messages from home owners and real estate agents to capture their information in a fast and friendly manner, as well as making outbound communications to our existing leads. They will also forward calls live to and/or set appointments with various people, do online research to find information on sellers, and make outbound calls to existing leads.

The Phone Answerer & Caller must speak and write fluent English, and enjoy talking with people in a friendly and conversational, but also professional, way.

Job Responsibilities:
- Answer inbound calls, texts, emails, and social media messages as they come in
- Forward live calls to the team and schedule appointment calls when the team is not available
- Schedule and coordinate appointments with sellers, agents, and others professionals
- Make outbound calls, text messages, and emails to our existing leads
- Filter through our email inboxes to categorize what needs our attention, and respond immediately to people who reach out to us when more information is needed


Essential Qualifications:
- Must speak and write fluent English
- Must be personable and have strong people skills as well as strong attention to detail
- Must have access to strong internet connection and good VOIP call quality during all work hours
- Internet speed and call quality will be tested before and after hiring
- Must have proficient computer and typing skills necessary to capture inbound seller information into our CRM program, Google Sheets / Google Drive, and Google Calendar
- Sales or customer service background is preferred
- Candidate must be willing to work during US time-zone business hours


Definition of Success:
The successful candidate will be fast, friendly, detail-oriented, and able to speak with a wide variety of people from various backgrounds.

Training will be provided so you know exactly what to do and how to do it..


Compensation:
- $5.50/hr with a guaranteed 20 hours of work per week
-- Minimum of over $400/month
-- Bonuses given for exceeding key performance indicators and excellence in helping us grow our business
- Strong performers will be given the opportunities for more hours


Instructions for Applying:
-Make sure you include the following with your application:
-- Make a 60 second audio recording of the three main reasons why you are the best candidate for this position

-- Submit your resume as a PDF document with Times New Roman font, size 14, with blue text color

-- Complete the below personality test
--- Upgrade to see actual info/disc/
---- Download the PDF when finished, and forward with your application

Applicants that fail to do these items will not be considered.

ABOUT THE EMPLOYER

Contact Person: Ted Manahan

Member since: September 11, 2020

Total Job Posts: 0

SHARE THIS POST
facebook linkedin