Virtual Assistant/Chat Support/Email Support

We need someone to manage about 5-10 customer emails a day, 5-10 customer chats a day.

An example would be customer checking status of order, issuing replacement orders for lost/damaged orders, and being available for chat with customers between the hours of 9 am and 5 p.m. PST (please note, that you will probably spend one hour of actually chatting with people during this time period but you need to be able to answer chats as they come in).

Assumption is this is 5-6 hours of chatting a week and 5-6 hours of answering customer service related emails/requests a week and order creation follow up.


Budget is $200 USD per month.