Customer Service for Amazon FBA

Job duties:
- customer service on Amazon customer inquiries as well as via emails
- basic Amazon Seller Central operations, such as to manually fulfill an order
- other tasks as assigned

Requirements:
- this is a full time job, meaning you can't work on any other jobs at the same time
- Timeproof is required
- working hours are 9am-5pm, Monday to Saturday, the Philippines local time
- during working hours, you'll need to be available and respond quickly (again because this is a full time job)
- excellent customer service skills
- must be able to write very good English as a customer service rep
- familiar with the basics of Amazon Seller Central operations, for example checking orders and manually fulfilling orders

We are hiring multiple different positions, so any other skills and experience would be a plus.

To apply, please follow these instructions:
- please confirm if you have relevant experience in the duties described above
- please confirm if you meet every requirement
- please give an example of a difficult situation you met before in customer service, and how you answered it
- English skill is also key, please also include a sample service email reply

Selected candidates will be potentially asked to:
- take a skype/zoom video interview
- take a small paid test

We are a team of 16 people (and expanding) working remotely from all over the world, including the Philipines. There will be benefits such as PhilHealth, SSS, Pag-IBIG, 13th month salary, annual paid leaves, etc.

ONLY those follow the application instructions will be viewed.