Customer Support and Social Media

We're an online education company that creates training programs and workshops and group coaching programs.

1. Customer Support
- Handle customer tickets
- Communicate with customers wherever needed (FB Group, Email)

2. Moderator on Live Training and QnA Calls

- Be on Live Training and QnA Calls
- Ensure everyone fills the pre-call questionnaire
- Vet the form and compile the questions
- Create the slides of the questions
- Notes the timestamp of different parts being covered in the call
- Get videos edited
- Upload them to the members area
- Send reminder emails and sms for the QnA
- Send emails for post LT/QnAs and updates

3. Social Media

- Manages free group
- VIP group management
- Takes care of the thread
- Accountability partner - Followup and support
- Accountability check

This is a full-time position.

My name is Srijan Bhardwaj, you can do some prior research on our work.

Here are my social links -

Instagram: ----------




Facebook Groups:
Social media - ----------
Indian Ecom Group - ----------
International Ecom Group - ----------




Facebook Profile: ----------




Facebook Page: ----------
LinkedIn: ----------

When you apply, instead of a copy-paste cover letter, let me know:

- Why should you be hired for this profile
- Upon doing research what were you able to understand?
- Your past work experience
- How's your flexibility with doing other related/similar tasks
- The monthly pay-out is $400. How much time are you willing to invest into this everyday.
- Any other expectations?