Receptionist and Virtual Assistant

Position Description

We are an employment agency located in California and need help with reception, recruiting and sales call duties.

1. Create a positive first impression for all telephone inquiries.
• Welcome all with a warm greeting.
• Answer all telephone calls by the third ring. All contacts with office should be handled in a professional and courteous manner.
• Determine callers’ needs and answer their questions, resolve issues, or route calls as necessary.
• Document 100% of Inquiry Calls in the automated system.

2. Manage applicant flow and assist with recruiting efforts.
• Review applicants for possible fit with open Job Orders and coordinate setting up phone interviews with Employment Specialists.
• Assist with recruiting efforts.

3. Handle office administration on an as-needed basis.
• Type correspondence, prepares mailings, and update mailing lists as needed.
• Remind associates of time card submission deadlines.
• Support office team as needed.
• Perform other related duties as necessary and assigned.

4. Assist with inside sales efforts as needed.
• Make appointment setting calls as directed.
• Convert 100% of local Employment Verification/Reference Calls into sales or recruiting calls.