A+ Customer Service Rep

Do you want to work from the comfort of your home? Are you looking for a job with a rapidly-growing, and flexible company? Do you have excellent SPOKEN English skills and love helping people?

If you answered “yes” to ALL of the above questions, keep reading...

***We will pay $500/month to start, with an opportunity for growth in compensation and responsibilities in the next 6 months.

Job Summary:

• Respond to customer inbound phone calls and emails – some shifts will be the "graveyard" shift (during the night in the Philippines), over the weekend, some during the work week – between 11pm – 9am your time.
• Answer incoming customer service phone calls (in shifts that are between 11pm – 9am your time, sometimes on the weekends) with perfect English.
• Make outgoing customer service calls and emails
• Collect data and create reports (in Excel, Word, Google Sheets, etc.)
• Do various research projects
• Complete various weekly tasks
• Record videos and create instruction of how we do things.
• Identify issues and trends that customers are saying, doing, etc.
• Many other items that will likely come up down the road...

Our Ideal Hire Is:

• Upbeat and optimistic
• Believes in our company values of freedom, creativity, and integrity.
• Is fast and always looking for ways to make things more efficient and fast.
• Wants to make our customers happy!
• Able to learn fast and figure things out
• Has previous Customer Service experience
• Excellent written and verbal English skills – with no detectable accent
• Has amazing attention to detail
• Is able to very quickly learn new software and programs (we use probably 20 different applications).
• Must have a good computer and a reliable and fast Internet connection.
• Has a backup plan for when the power goes out.
• Can solve problems independently.
• An “A+ player”
• Works well with the rest of our team.

*** We will pay you while we train and teach you how we do things.

Please tell us, in detail, why we should consider you? (…besides sending only a resume. I just delete those applications.) I want to see how you will be as a customer service rep, how your English/spelling/grammar are....your first interaction with me will tell me a lot...Also, include in the subject line of your response what the sum of two plus ten is. Bonus points if you send a link to an audio recording of you so that we can assess your English skills and accent (or lack of one.)

Thanks!