Representante de Servicio al Cliente (Bilingue/Ingles)

Job Description

Job Summary
Work with our team to assist our US-based clients.
Coordinate with our project managers to hand in client deliverables within deadlines.
Answer chat, email, and phone inquiries from customers in English and Spanish.
This position will require you to provide customer service support
Mon - Fri (9 am to 6 pm)

Responsibilities and Duties
Answering calls, responding to customer questions on the phone.
Responding to customer inquiries that arrive through email. Providing quotes and estimated completion times to customers through email. Collecting payment by sending an email payment request to the customer/ Invoicing customers. Among other administrative tasks as needed.

Requirements:
Advanced English fluency (spoken and written)
Spanish Language fluency (spoken and written)
Candidate should be either from Buenos Aires Argentina or Mexico

Prior Customer Service Experience

ATTENTION: you will not be considered for this position unless you answer these questions.
Please answer these questions and upload them as part of your Resume.

1.) Are you unemployed or do you work for someone else currently?
2.) If unemployed......Where did you work previously and what was
your reason for leaving?
3.) If employed currently..... why are you looking to leave the company
you are with now?
4.) When are you available to start?
5.) What are your monthly salary expectations?
6.) Are you available to work 40 hours a week Monday-Friday?
7.)Why should we hire you? Why are you the best person for the
job?
8.) Please rate your English 1 to 10.

Job Type: Full-time
Application Questions

You have requested that Indeed ask candidates the following questions:

· How many years of customer service experience do you have?

· Do you speak English?

Job Types: Full-time, Permanent

Salary: $40,000.00 - $50,000.00 per month