Client Success Manager

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TYPE OF WORK

Full Time

WAGE / SALARY

1200

HOURS PER WEEK

TBD

DATE UPDATED

Oct 19, 2020

JOB OVERVIEW

APPLY ONLY IF YOU HAVE BEEN PREVIOUSLY EMPLOYED TO MANAGE AMERICAN CLIENTS ON A VIDEO CALL
(No experience, do not apply)

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HIRING!!!!! Client Account Manager (NIGHTSHIFT)

Compensation:
- Ongoing Salary $6/hr
- Training Salary $5/hr (4 weeks)


Requirements:
- Strong Attention to Detail
- Excellent written English communication and with American Accent
- Positive-thinker, self-starter, confident, proactive, trainable
- Experience as a project manager, coach, agency representative/spokesperson or similar role
- can work nightshift

Responsibilities:
- Primary point of contact between the clients and the company
- Handling day-to-day client interactions, developing client relationships based on mutual respect.
- Collecting feedback and managing client's expectations
- Updating & upselling clients on product innovations
- Guide independent decisions on the client accounts to foster client success
- Managing entire client lifecycle: onboarding, launch calls, check-in calls, billing, and offboarding.
- Coordinate with other teams: Sales, Fulfillment, ISA, and Outreach
- Make sure clients receive exceptional results and impeccable service ---------- ntality:
- Smart, results-driven, and hardworking
- Willingness to go above and beyond
- Innovative, committed, and organized
- Impeccable high standards and willing to push their boundaries
- Ambitious and hungry for success
- Team Player and Problem Solver

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