Leasing Line VA

Leasing Line VA (Home Based)

Job Description:
Entertain queries, pre-screen, and provide information and customer service to prospective tenants looking for residential rental property.
75% voice tasks; 25% after-call tasks (notes, emails)
Main Responsibilities and Tasks:
Call handling and customer service
Qualifications and Requirements:
Quick to learn, good memory, resourceful, not easily discouraged
Confident and well-spoken in English, no verbal pauses, little to no Filipino accent preferred
Writes simple business and conversational English with no grammatical errors (although most emails have templates)
Great with administrative work -- detail- and process-oriented, highly accurate, follows instructions well
Awesome time management skills, minimal supervision needed
Real estate administrative experience an advantage
Customer service experience an advantage
Honest, loyal, committed to work, reliable, team-player
MUST HAVE a good and quiet home office
Must have fast and reliable internet: AT LEAST A 5 MBPS PLAN or can upgrade (and an alternative if main internet bogs down).
Must be located in a metropolitan area without or with very rare power interruptions
Must stay with the company for at least 1 year
What's In It For You:
PhP 120.00/hour tax free and paid via PayPal
Full-time job, 40 hours/week
EST business hours (Philippine night shift)
Mostly weekends off but must be prepared to work weekend shifts when necessary. Specifics of scheduling will be discussed during the interview. Weekend work comes with PREMIUM PAY.
Philippine holidays observed (and paid double, if you decide to work)
Great virtual team environment; supportive managers and boss
Birthday bonus, year-end bonus, holiday pay, staff party and retreats
***NOTE: YOU WILL NOT BE ENTERTAINED IF YOU DO NOT FOLLOW INSTRUCTIONS ON HOW TO APPLY***

How to Apply:
Send resume and cover letter
Write 'Leasing Lines VA Applicant' as the Subject of your email
Submit a voice recording to get an advantage during pre-screening!

Make sure to include in your resume three character references from previous employment -- this is a requirement.
Briefly state in your cover letter why you are qualified for the post, highlighting any previous work experience relative to the job.

Note: NBI Clearance and two ID's will be required for successful applicants BEFORE they begin training so make sure you have them!