Virtual Assistant – Account Coordinator

Virtual Assistants International (VAI) is recruiting 2 Account Coordinators for one of our clients; USA-based Internet Marketing services company "Done For You Solutions". This position is responsible for liaising with clients in regard to their service deliverables/accounts and interfacing with the team's VAs and Web Developers for project execution/management. You will have numerous client accounts to manage and report directly to the company’s CEO in the USA. The starting salary range is P25K-P30K net, depending on experience. There are also holiday/vacation benefits.

Responsibilities

• Account Management
o Responsible for overall management of assigned client accounts (status, requests, billing, etc.)
o Manage client relationship by communicating with the client on a regular basis to update them on the status of a project and resolve issues/concerns
o Build, maintain and manage client accounts status tools
o Provide regular reports on the status of all accounts

• Project Management
o Manage a team of contractors, fulfilling different roles and responsibilities, to ensure that tasks and timelines are met for a particular project or for general operations
o Responsible for providing the client/s with regular reports and updates on the status of the project/tasks of each member on the team
o Assign tasks and manage clients’ project management software













Requirements
• College graduate
• At least 5-7 years solid work experience
• Excellent spoken and written English skills; little or no Filipino accent and mistake free grammar preferred
• Call Center team leaders/trainers/ops managers preferred
• Virtual Assistant team leaders preferred
• Have worked/interfaced directly with North American/Australian business clients
• Working experience with small business clients is preferred
• Experience in Online Marketing (particularly Social Media) is preferred
• High level of professionalism learned/developed as demonstrated through previous job experience
• If/when necessary be able to work from home in a comfortable and QUIET ENVIRONMENT: this means, no outside noise such as roosters, dogs, vehicles. A qualified home computer system and high speed internet connection (DSL or cable/broadband) is mandatory

Commitment
• This is a full-time position, Monday to Friday from 08:00am to 05:00pm Manila time. The position requires a steady commitment to 40 hours per week
• No other work or jobs are allowed; this must be your only source of income
• Some flex hours required for calling clients during US business hours
• Must be online on skype and available at all times during your shift along with the rest of the team

The position is ideal for someone who is looking to establish long-term work with a fast-growing, successful company.

Think you’re the one we’re seeking for this fantastic opportunity? If so great, we would love to hear from you – here’s how to apply: Submit your resume with salary history, home address, email address, Skype ID and home/cell numbers.