We're Looking For A Rockstar To Join Our Team In Changing People's Lives - Virtual Assistant - Client Support Assistant

Job Title: Virtual Assistant - Client Support Assistant


Job Purpose: The VA is responsible for handling multiple projects and tasks. The VA should understand the nature of the business and the processes/systems in order to support the team.


Job Description:

- Work on your client’s assigned projects and tasks and submit them on time. These may include the following:
- Word processing and preparation/formatting of documents and files (Google Drive - Docs, Sheets, Forms, Slides)
- Email management and filtering
- Database management and maintenance - aggregate and organize data, and add to our tracking systems so they’re regularly updated.
- General administrative support - making travel arrangements, making bookings/reservations, managing schedules/calendar
- Project management of creative, web, and copywriting services
- Calls and meetings (online)
- Writing up reports and statistics, taking notes during some key meetings and communicating action items to the team.
- Documenting manual and processes
- Research work - research for a particular topic to help us create training for our clients or content creation.
- Basic bookkeeping
- Community Management – management of adding new members, approving posts, and scheduling content per the content plan for that week.
- Client Support - Helping answer clients' questions, get them recordings and documents, and organize their files per our structure.
- Miscellaneous tasks


Job Qualifications:

- The VA should:
- Have past VA experience and understand the basic processes of an online company
- Have past experience in marketing departments (Bonus if you have social media management experience)
- Communicate well in English both written and verbal
- Must have experience working in a BPO company or a multinational company
- Be flexible and open
- Be familiar with online tools and programs (ex. spreadsheets and data entry/management) and have the ability and initiative to explore and learn new ones
- Comfortable working in a team
- Be attentive to details
- Be able to work under pressure
- Be able to handle multiple tasks and projects
- Be able to be efficient and stay organized.
- Be confident in making decisions after being trained. Problem-solving skills and making decisions with minimal guidance is a great thing to have.
- Be willing to ask questions and learn new tools (we’ll train you on everything but will have you work with multiple tools and systems)
- Experience with Google Drive (Docs, Sheets, Presentations)


This is for you IF...

You are looking for a long-term position. Our first VA has been with us for 5 years and will hopefully be with us for many more years to come
You take great pride in your work and your attention to detail
You enjoy helping others achieve large, ambitious goals
You are passionate about business, growth, and goal achievement
You are process-driven, a great problem solver and can figure things out on your own with minimal direction
You actively read and seek out new learning from books, courses, and events to get better at your role
You implement and are committed to driving results
You’re committed to the path of personal development, the psychology of success and embody what we teach at 2X
You are ready to redefine your career, reach new levels of personal and professional success


Your Next Steps…

If this sounds like your kind of position, then you're our kind of General VA! :) We'll show you how to smash through your goals and reach far beyond them – as long as you've got the ambition and focus to meet us there.

We'd love to learn more about who you are and your background in Virtual Assistance and other administrative roles.

This is a multistage application process so please take the time to fill out the first google form so we may proceed to the next phase of your application.

Reminder: Please make sure that the following essentials are ready before you start filling out the form below:

1. Updated CV
2. English Proficiency Test - Level of English Grammar/Vocabulary ---------- (take a screenshot of the result page)



Click Here To Apply >>> ----------


IMPORTANT: 2X Hiring Team will only accept applications submitted via Google Forms.


We look forward to hearing from you very soon!


- The 2X Team