Customer Service SUPERSTAR | Support | Customer Rep

We are looking for someone to join our fast growing and exciting USA Ecommerce company as our SUPERSTAR customer service representative.

CUSTOMER SERVICE RESPONSIBILITIES:
- Own the customer service department for our ecommerce company.
- Provide phone support from 8AM - 4PM EST time (in a quiet environment)
- Provide written email and chat ticket support
- Establish customer service best practices with our existing team.
- Assist in creation of customer service KPI's and improvement metrics

Must have:
- Excellent English skills (written and spoken)
- Experience with talking on the phone.
- Quiet space for phone calls (this space must actually be quiet - background noise must be extremely limited)
- Headset preferred
- Fast internet connection
- Ability to work Monday - Friday USA EST time - 8:00am - 4:00PM EST

Benefits:
Competitive pay
Annual 13th Month Pay
Fun, small-team environment
Fast growing company with LOTS of room for growth - no limit to where we will go and your position can fill.

If you are interested in this role, DO NOT EMAIL. Please fill out this form:
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