Customer Service VA required

Immediate start for successful candidate!

We are a Boxing and Muay Thai gym based on the south side of Brisbane, Australia.

This job isn't just a turn up and get your pay check kind of job, we want someone who is motivated, driven and willing to help grow the business working along side the owners.

If you are not the best at what you do keep looking. We expect a high standard and if you are at this level we will have a long fulfilling work relationship.

You must be able to work and think for yourself.
We are currently looking for a full time Administration & Operations Assistant to assist with a range of day to day business operational duties, including (but not limited to;)
Marketing & Customer Communications
Answering customer enquiries and emails
Answering / monitoring chat box on website
Phone communications with current members in Australia to collect bounced payments
Client Data Entry (Clubworx)
Communicating with members via social media and email to provide support and send out business news and updates
Coordinating management's calendar and reminders to prompt the team when important events, tasks or deadlines are approaching
Typing out various documentation including procedures, student documents and administration forms
Monitoring of social media accounts to ensure customer service is provided at all times
Assist with automation of new lead communications and reporting for the sales team
Attend zoom team meetings and keep up to date with the company's current goals and plans
Other various day to day ah-hoc operational duties
Some personal administration duties for the owners of the company

If this sounds like you we would love to talk further. We expect excellent English skills (writing and talking) and attention to detail.

The first test of your attention to detail is to see if you have read this far. If so I want you to reply to these 3 questions with a short Video sent to ----------
What makes you the best at what you do?
What is one example of you taking initiative in the work place?
How would your friends describe you?