EXPERIENCED CALL CENTER AGENTS – Get 30K Joining Bonus if hired for our PREMIUM TECHNICAL ACCOUNT

EXPERIENCED CALL CENTER AGENTS – Get 30K Joining Bonus if hired for our PREMIUM TECHNICAL ACCOUNT

Job Summary:
The successful Technical Consultants will provide world-class voice technical support to the customers of a leading American multinational Telecommunications corporation.

Job Requirements:
• Must have at least 6 months experience as a call center agent
• Should be able to fluently express ideas in English and can multi-task
• Has good working knowledge on internet technologies and computer applications
• Should be able to work on shifting/graveyard schedule and on holidays and weekends



SALES CONSULTANTS for our PREMIUM ACCOUNT

Job Summary:
The successful Sales Consultants will provide phone sales support to the customers of a leading American multinational Telecommunications corporation. They are expected to meet predetermined sales and customer satisfaction targets in a professional manner.

Job Requirements:
• Must have at least 2 years of college education or its equivalent
• High school graduates with at least 1 year of call center agent experience are also welcome to apply
• Has good persuasion and sales skills; Can fluently express ideas in English
• Has good working knowledge on internet technologies and computer applications
• Should be able to work on shifting/graveyard schedule and on holidays and weekends




CHAT SALES CONSULTANTS for our PREMIUM ACCOUNT

Job Summary:
Qualified Chat Sales Consultants will provide chat sales support assistance to the customers of a leading American multinational Telecommunications corporation. They will answer queries related to, but not limited to, billing, account management and orders. Also, they are expected to add value by selling products and/or services for new as well as existing customers.

Job Requirements:
• Must have at least 2 years of college education or its equivalent
• High school graduates with at least 1 year of call center agent experience are also welcome to apply
• Has good written English skills
• Typing speed of at least 40 words per minute with 90% accuracy; ability to touch type is an advantage
• Has basic working knowledge on internet technologies and computer applications
• Should be able to work on shifting/graveyard schedule and on holidays and weekends



CUSTOMER SERVICE REPRESENTATIVES (DAY SHIFT)

Job Summary:
Qualified Customer Service Representatives will provide world-class phone customer service assistance to the customers of our Australian Telecommunications client.

Job Requirements:
• Must have at least 2 years of college education or its equivalent
• Can fluently express their ideas in English
• Has basic working knowledge on internet technologies and computer applications
• Should be able to work on shifting schedule as well as holidays and weekends




IT Helpdesk Support for a Technical Program

Job Summary:
The successful hires will provide technical assistance to the customers of our Client by identifying the technical concerns and performing basic troubleshooting.

Job Requirements:
• Must have at least 2 years education in IT, Computer Engineering or any IT-related course
• Must have IT or technical support experience
• Should be able to fluently express ideas in English and can multi-task
• Has basic knowledge on the following: PC hardware and computer peripherals, internet and networking technologies, internet security and operating systems
• Excellent keyboarding and communication skills
• Should be able to work on shifting/graveyard schedule and on holidays and weekends