NO MORE APPLICATIONS THANK YOU: Part Time Admin, Customer Service and Marketing Virtual Assistant

We are looking for a brilliant and committed Virtual Assistant to join our boutique Australian Photography Business Mentoring Company, Empowered Action.

The role is to directly support the Founder & CEO Clare Stephens, focused on general administration, customer service and distribution of marketing content across multiple platforms.

OUR PURPOSE: We are a premium brand dedicated to ambitious photographers who seek to create financial wealth and contribute to a more conscious, strengthened society.

OUR MISSION: Our mission is to help 15,000 photographers become empowered and profitable business owners, through persuasive funnels and magnetic mindset tools.

OUR VALUES: In order to be a cultural fit for our organisation, we are looking for a team member who shares our company values.
-We prioritise simplicity & are innovative in finding ways to create ease
-We act from a place of abundance
-We do what we say we will do
-We see feedback as a positive learning experience and a way to improve
-We take responsibility for ourselves and our actions
-We have each others' backs
-We are conscious and connected
-We focus on profit and wealth creation
-We are open, honest and respectful in our communication
-We are finishers!

ABOUT THE ROLE

HOURS & BENEFITS
-Hours: 10 hours per week initially (moving to 20-30 hours per week within 3 months). Please note, we are looking for someone who wants to work exclusively within our organisation, as the intention is that this role becomes full time and we want your 100% attention on our business. This role is a 30-day trial to start.
-Flexibility: This is a flexible opportunity to work from home and choose your own hours (dependent on deadlines)
-Opportunity: This role has ample opportunity to learn and grow with a growing international business
-Remuneration: $4 per hour (moving to $5 per hour after 30 Day Trial) with bonuses depending on results

EXAMPLE TASKS
Note: These are examples of tasks you will be required to do, however, it will always be changing.

-Attend regular (online) team meetings with the CEO and submit daily task briefs to your manager
-General administrative duties as required including scheduling appointments, calendar management, managing Wordpress updates, ordering gifts, awards and prizes for clients, data entry
-Check customer service emails daily with same-day responses to pre and post-purchase emails regarding our products and services
-Assist with launches, live webinars and presentations
-Repurpose video and audio content across social media, blog posts, YouTube, email and schedulers including formatting, proofreading and editing to a highly professional standard and adding images
-Optimise blog posts, videos and images for search engines (SEO)
-Collate data for weekly and monthly reports
-Research & reach out to potential partners for guest blogs and podcasts interviews
-Update internal documentation of processes and procedures as you do tasks

ABOUT YOU

ATTRIBUTES FOR SUCCESS
To be successful in this role, you possess the following qualities which are aligned with our company values.

You:
- Are reliable & diligent. You always deliver on time and communicate any questions and roadblocks early.
- Are collaborative and self-motivated. You get along with others in the team to work towards common goals and require little management to complete your areas of responsibility.
- You are service-oriented, approachable and empathetic. Your role is an essential part of our customer and client experience, so you are customer-focused, you are a people person who comes from a place of compassion when communicating.
- Have a desire to connect. Our customer service and marketing content is how our community connects with us, so you not only bring attention to detail but also a healthy dose of sparkle and wow factor to your work. You take note of our CEO's communication style and emulate that in your written communication.
- Have a passion for excellence. You go above and beyond on tasks and hold yourself to a high standard of excellence in every project you take on.
- Are respectful and adhere to instructions. If we ask you to do something a certain way, you understand that there usually is a reason for why we want it done that way.
- Take the initiative and are creative. You have a strong ability to figure things out and think creatively to solve problems independently. You are proactive and your ability to think quickly and make magic happen will be essential.
- Have excellent English communication skills. You will be the person responsible for communicating our message through blog content, email marketing, social media and customer service emails. You can proof-read and edit your own work to a professional level.
- Are outcome and deadline-driven. You have the ability to prioritise and FINISH tasks and projects. We need someone who can work fast to deliver projects to completion, even when curveballs are thrown your way. This includes chasing up the CEO to ensure your own timelines are met. You are super productive, organised and a powerful planner. When deadlines approach, you rise to meet them.
- Use common sense: You have sound practical judgment and quickly pick up and understand what is appropriate in the circumstances.
- Have integrity. You take personal responsibility for your actions and pride yourself on your integrity. You are honest, enthusiastic, exude warmth and find it easy to connect with people.
- Possess the ability to adapt and work within our systems and processes. We use a variety of tech software and integrations and will ask you to get up to speed quickly to use them.
- Have a sense of fun! Our community is pretty special and much of that is because everyone shares a sense of humour and an attitude of gratitude to be part of the team and community.

MUST-HAVE SKILLS, EXPERIENCE & RESOURCES
- Be proficient and comfortable in speaking and writing in work-level English
- Previous experience as a virtual assistant
- Knowledge of all social media platforms and their related back end functionalities
- Knowledge of Google Docs, Sheets, Forms & Powerpoint plus Google Drive
- Knowledge of project management software (we use Teamwork)
- Your own laptop/ computer equipment with updated software
- Your own mobile phone and fast internet access
- Your own business structures set up in your country as required, you will provide invoices for our tax records

SOFTWARE WE USE
Experience in the below software is desired and preferred, however, we are willing to train the right candidate.
- Content Creation: Google Docs, Sheets, Forms, Adobe Acrobat Pro
- Storage: Google Drive & Dropbox
- Presentations: Powerpoint & Keynote
- Email Marketing: Active Campaign & Clickfunnels
- Funnels & Sales Pages: Clickfunnels
- Video Training: Zoom, Loom
- Calendar: Acuity Scheduling & Google Calendar
- Social Media: Facebook, Instagram, Pinterest, LinkedIn, YouTube
- Social Media Scheduling: Content Studio & Smarterqueue
- Blogging: Wordpress & SEO
- Photography: Adobe Lightroom & Photoshop & Shootproof
- Project Management: Teamwork
- Video Distribution: YouTube & Vimeo
- Video Editing: Apple iMovie

TRAINING PROTOCOL
The first 30 days, we will be handing you tasks with Loom explainer videos. The first week will require daily training meetings. If you run into questions or roadblocks, we will have a procedure for moving forward, which will require you to suggest recommended actions. You will then be told to move forward on your suggested action or recommended to do something else. The feedback you get will make you better at your job.

TO APPLY
This position will be filled quickly.
To be considered, follow these instructions exactly below.

Record a video using Loom telling us in less than 5 minutes why you are a good fit for this job
Add the link to your CV / Resume and send via message here on onlinejobs.ph
Send both by 25th June 2020.
If shortlisted, wait to receive a message back from us with details on how to book an interview with Clare.

Please Note: If you only send your CV/resume without a video, this will disqualify you from moving to the interview stage.

We look forward to working with you here on the team at Empowered Action!