Superstar Tech Support VA needed for exciting software startup

My name is Jon and I am the founder of FocusMe - an exciting software company who make a popular productivity app.

We are looking for one or two part-time VA's to join our growing team. You will start at 2-3 hours per day between 8AM-6PM EST. If you excel in your work it could lead to more hours and perhaps even full-time in future.

1. Assist customers with general queries via email/chat and sometimes phone
2. Provide technical support
3. Manage orders
4. Respond to reviews
5. Product testing
6. Moderating our community forum

There could be further interesting and varied tasks.

Basic Requirements:

• Stable internet connection
• Working computer/ Laptop
• Minimal to no power outage in the area
• 2 valid government IDs

Skills required:

• Excellent organisational and research skills
• Strong written and verbal English
• Excellent attention to detail
• Proactive, enthusiastic self-starter
• Able to work with minimal supervision
• At least 40/WPM typing speed with 90%+ accuracy

Please follow the below instructions to apply:

1. Subject line: Application for FocusMe Tech Support VA - [Your full name]
2. Find our website and install our desktop app
3. Tell us at least 1 suggested improvements to the website and at least 1 for the desktop app
4. Tell us what direct experience you have that relates to the required tasks above
5. Tell us what life experiences have made you a hard-working person

Thank you and good luck! We hope to welcome you aboard soon! :)