Customer Service Manager with 5-10 years experience to start in 24 hours

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TYPE OF WORK

Full Time

SALARY

Depends on Experience

HOURS PER WEEK

TBD

DATE POSTED

May 21, 2020

JOB OVERVIEW

A Customer Service Manager role primarily involves communicating with customers either via email or livechat in relation to a product or service, plus potentially overseeing a team of Customer Service agents. A Customer Service Manager job description will describe the representative as acting on behalf of the company, so it is paramount that they know and understand the company values and always act in a professional manner, using language that aligns with that of the company.

Customer Service Manager job qualifications and requirements
Whilst no degree is required for a Customer Services role, there are a number of traits that a candidate will be expected to display in order to excel in the role:

Excellent verbal and written communication skills
The ability to maintain calm under pressure
A thorough knowledge of the product or service the company they work for is offering
Efficiency and organisational skills
Administrative skills
Computer literacy in order to type up reports, results and details of customer interaction

TO APPLY:

SUBJECT TITLE: I AM A LEGIT CUSTOMER SERVICE MANAGER

1. CV LINK
2. CUSTOMER SERVICE PROCESS SAMPLE LINK
3. SKYPE
4. YOUR RATE PER MONTH IS USD
5. DO YOU HAVE 5-10 YEARS OF EXPERIENCE?
6. 3 REFERENCES OF PREVIOUS EMPLOYERS
7. DO YOU HAVE EXPERIENCE WITH SHOPIFY?
8. DO YOU HAVE EXPERIENCE WITH GORGIAS?

APPLICANTS NOT FOLLOWING INSTRUCTION WILL BE IGNORED

ABOUT THE EMPLOYER

Contact Person: Recruitment

Member since: April 11, 2018

Total Job Posts: 0

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