Full Time
Negotiable on experience
TBD
May 13, 2020
Hello,
My name is Nikhil and I run a dropshipping company. We're looking for an expert Customer Service Representative with experience working in E-Commerce with more of a focus in dropshipping. We're currently recuiting 2-3 members to the team.
Requirements:
- Experience doing customer service for dropshipping/e-commerce stores.
- Understand how Shopify works
- BONUS: Experience using ZenDesk
Roles/Responsibilities Include:
- Respond to customer requests in perfect English
- Issue refunds according to our refund policy
- Note down any changes with customer's orders
- Respond to all customer inquiries immediately
- Communicate via
Skills and Qualifications include:
- Display a high level of professionalism
- Pay attention to detail
- Fast learner
- Able to work without much management
- Great time management skills
This will be a long-term and full-time position. The right candidate will be able to start ASAP. If you have read all of this, include the word "purple" in your application and tell us about your previous customer service experience.
Kind regards