*Shopify Dropshipping Customer Service Representative*

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TYPE OF WORK

Full Time

WAGE / SALARY

Negotiable Depending On Experience

HOURS PER WEEK

TBD

DATE UPDATED

May 8, 2020

JOB OVERVIEW

Hello,

My name is Gerby and I run a international drop-shipping company that sells products across the world.

I am currently looking for an amazing customer service representative to answer all my customer emails and requests.

Your role will include:

- Respond to customer requests using ZohoMail in perfect English
- Issue refunds according to our refund policy
- Re-send products to customers when needed
- Respond to all customer inquiries quickly and accurately (within 2 business days, preferably 1)
- Communicate on Skype with myself for any concerns
- Display a high level of professionalism at all times

***This role might expand with more responsibilities depending on success and experience***

For your skills and qualifications you must:
- Pay attention to detail
- Experience with Shopify platform
- Experience with Oberlo platform
- Able to work without much management
- Great time management skills
- Have experience using Oberlo or Dropified
- Know how Aliexpress works
- Understand how Shopify works

This will be a long term full time and ready for the right candidate to start ASAP. If you read all of this please add: BLUE123 to your reply so I know you can pay attention to directions.

Kind Regards,
Gerby

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