E-commerce Orders Processor / Customer Service Rep

We are a growing ecommerce store looking for a Operations Assistant to help with order fulfillment, logistics and data entry. We are also looking for someone with customer service experience since this will be a hybrid role position

This job requires extremely high attention to detail, patience and candidate must be a very careful and attentive person. You must also have proficient English writing and speaking skills as you may occasionally need to email, chat or speak on the phone with customers or suppliers.

Main Duties include:
• Processing and Fulfilling Orders
• Managing and Organizing Invoices, PO’s and Receipts
• Recording Orders and Tracking Information
• Organizing Order Data
• Uploading New Products / Revising Existing Products
• Solving Order Issues with Suppliers and Customers
• Other Basic Operations and Administrative tasks

Working times would be US working hours. Training is provided and compensated. There will be an initial 1-month trial period.

Just want to make sure you are good with the following:

1. I will pay you every week with Paypal to start
2. You will work 20 hours a week
3. You will be able to work from 12AM - 9 AM (1 hour break) Philippines time
4. You have excellent English speaking skills and are ok with occasionally speaking with customers and suppliers over the phone
5. You will send me an email every day at the end of your shift (this is a must) with the following questions answered:
a. What did you do today? (detailed description)
b. What issues did you run into?
c. Is there anything I can help you with?

If you are ok with the conditions above, then write "I AGREE TO ALL TERMS" and answer the following questions:

1. How fast is your internet?
2. Do you have a reliable computer?
3. Do you have another job or commitment?
4. Do you experience power outages and/or internet issues? If so, how many times a week/month?
5. How would you rate your attention to detail from 1-10 (1-Lowest, 10-Highest)?

Please begin your email with "I AM READY" so I know you did read the entire job description.