Call center representative

- Strive to understand customer’s situation and recognize the customer’s needs
- Maintain a high level of customer service
- Provide quality service that will exceed customer expectations
- Maintain a high level of confidentiality
- Accurately document customer interactions within the appropriate systems
- Apply techniques offered in training and ongoing coaching

You own this if you have:
- Experience in customer service nice to have but not necessary
- Excellent listening, verbal, and written communication skills in English
- Flexibility to work varying shifts or additional hours as required by business needs
- Solid computer skills and an aptitude for learning new software
- An ability to develop a relationship quickly over the phone
- Self-motivated and able to work without supervision
If you have previous experience in customer service, or in a call center then you'd be a wonderful fit within our organization.