Customer service

Deal directly with customers either by telephone.
Respond promptly to customer inquiries.
Handle and resolve customer complaints.
Provide pricing and delivery information.
Perform customer verification.
Keep records of customer interactions and transactions.
Record details of inquiries, comments and complaints.
Prepare and distribute customer activity ---------- municate and coordinate with internal departments.
Ability to multi-task and adapt to changes quickly.
Follow up on customer interactions.
Provide feedback on the efficiency of the customer service process.
Ability to multi-task and adapt to changes quickly.
Access to some pretty cool tools and resources.
cold-calling or telemarketing.