Customer Support NON VOICE

We are looking for Customer Service Experts who have experience in Dropshipping for at least 1 year

Customer Service Associate Job Responsibilities:

Maintains customer relationships by responding to inquiries through Facebook, Instagram, and Emails; documenting actions.
Prepares for customer inquiries by studying products, services, and customer service processes.
Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer’s understanding of information and answer.
Records customer inquiries by documenting inquiry and response in customers’ accounts.
Improves quality service by recommending improved processes; identifying new product and service applications.
Updates job knowledge by participating in educational opportunities.
Accomplishes customer service and organization mission by completing related results as needed.

Customer Service Associate Qualifications / Skills:

Product knowledge
Data entry skills
Organization
Analyzing information
Verbal communication
Reporting skills
Managing processes
Customer focus
Multi-tasking

Working schedules are as follows: 11:00 PM to 8:00 AM Mon-Sun NON NEGOTIABLE

We operate 7 days a week so if you have problems with working from Monday - Sunday please do not apply
We pay bi-weekly every 15th and 30th of the month
Salary if fixed
We use timeproof to monitor work
If you are interested to apply

SHOPIFY experience is a must
GORGIAS

FACEBOOK PAGES
INSTAGRAM

SUBJECT LINE: I AM AN EXPERT

1. CV LINK
2. SKYPE ID
3. SAMPLE OF SCRIPTS - LINK ONLY

IF YOU DO NOT FOLLOW THE INSTRUCTIONS YOUR APPLICATIONS WILL BE IGNORED