$800-$1000 Full-Time Customer Service VA with lots of Growth Potential with a Fun High Growth Company

- Are you looking for a good-paying job working for good people?
- Do you want to work with (not for) somebody who will talk to you and treat you like the smart, hard-working person you are?
- Do you want opportunities to learn new things and grow into a bigger role?

If so, then we just might be the place for you!

--What do you guys do?--
Our business involves taking random products and then marketing the hell out of them, primarily on Amazon. We have hundreds of SKUs at the moment and are launching around 10-20 new products every single month. Some of our sample products:

Bad Parking Cards ( ---------- )
Cable Tie Mounts ( ---------- )
K2-D3 Capsules( ---------- )

We want to launch as many products as we can. Our business is just about doubling every year, and it’s our intention to continue that for as long as possible.

--What is your company like?--
We think it’s a pretty great place to work. The founder believes that happy employees = happy customers = happy bank account. Here’s more info:

1. Relaxed ---------- is pretty rare that anyone is stressed out here, unless it’s self-imposed. We are low-key people. Everyone works hard, but there isn't outside or unreasonable top-down pressure.

2. No micro-management.
Once you're trained and have demonstrated you know your stuff, we are pretty hands ---------- fact, if you need external management to stay on-task and motivated, we probably aren't the place for you.

3. Strongly Anti-BS.
Anybody in the company can (and is expected to) tell the owner when he is wrong. There is no bureaucracy or BS rules getting in the way of getting work done. You can tell the owner he is wrong to his face, and he doesn’t get mad (he does cry himself to sleep after, but no big deal).

4. No Assholes Allowed.
We try very hard to screen out assholes before they get in, but in case they slip through, we fire them quickly.

5. Lots of Growth Ahead.
We are not trying to just be a small business. We will sell around $10 million this year and want to be doing $50 million annually within a few years. We have 18 people right now, but there are LOTS of growth opportunities ahead which means new and better opportunities for you.

--Why Should I Work For You Guys?--
Good Question! We want really high-quality candidates, so we will be offering the following:

- Salary $ ---------- /mo for approximately 40-hours of work per week
- Ability to earn more money if you take on more responsibility
- 13th month pay
- Work from home as long as you have fast and reliable internet
- Vacation time that starts after 3 months
- Time off for special situations
- Lots of training and learning opportunities. If you’re ambitious, and we find out that you kick-ass, then we’ll definitely give you more responsibility and money
- Working for super nice people that care about you

--What are your company’s values?--
See here: ----------

--What will I actually be doing?--
The big areas are:

- Perform email customer service and solve customer problems 7 days per week (it’s not 24/7 - more details on the time requirements later on)

- Deal with Amazon Seller Central for random administrative tasks

- Update ad campaigns and deal with data entry on our Amazon listings

- Research things on the internet. For example, we might ask you to please find five American suppliers of bulk paper clips (we’ll give you some training on this too)

- If you have the skills, we do a LOT of work in Google Sheets that we could use help on

- Random tasks as they come up

- If you’re ambitious and good at your job, we’ll definitely throw more work to you.

We really want smart/ambitious people to join our ---------- riously, if you do really well at these tasks, then I promise we’ll take care of you.

--Do I need a college degree?--
Not necessarily but it definitely helps.

--How good does my English need to be?--
Very, very good. At least in writing, an American should not easily be able to tell that they are corresponding with a non-native speaker.

--Will I be trained?--
Absolutely. We have a lot of standard operating procedure documents/videos.

--What are the hours like?--
We are in North Carolina, USA (EST Eastern time zone) and will need you to be on an American time schedule for the most part, but we have some flexibility.

Monday-Friday, we need you to do customer service 3x per day (morning, mid-day, and night). During the American work-week is when we would like you to do most of your work.

Saturday and Sunday, we need you to do customer service twice per day (morning and night). Once you’re trained up on how we do CS, it should take you 30-60 minutes per day ---------- ’s pretty easy. We use a lot of scripts with AutoHotKey. So maybe 15 minutes per session once you learn everything.

If you want to work more than 40 hours, that is fine, but you don’t have to.

If you need an occasional day off because you’re sick or your family needs help, that is fine, as long as you make sure that someone else is covering for you.

--What traits do I need to kick-ass?--
1. Be very smart. You’re going to need to learn a lot of things and be able to operate independently.

2. Be extremely good on the computer and the web.

3. Speak and write fluent American English with near-perfect grammar.

4. Be able to identify problems on your own and then do your best to figure out how to solve them.

5. Be coachable. If you don't like getting blunt, honest feedback (we're always nice about it for what it’s worth) and improving, we probably aren't a fit for each other.

6. Willingness to do whatever. We're still more or less a startup, so everyone has to wear multiple hats. Sometimes everyone has to chip in to help get orders shipped out, you know?

7. Have a fun attitude. We like people with a great sense of humor and overall happy outlook on life.

--This sounds great. What do I need to do to apply?--
Please fill out this Google form to apply (it will take perhaps 15-20 minutes):

----------

We will evaluate your answers, and if you passed the first stage, then there will be more steps after that including a paid work test. Hiring the right people is really hard and very expensive if we do it poorly, so we have to front-load the process. Sorry about that.

Thank you for your time, and I look forward to working together!

Johnny