Customer Sales Representative

Adhere to quality standards, meeting sales and performance goals set by management

Meet/exceed all performance expectations including products sales, add-on sales, call handling metrics, and quality standards

Utilizes Sales force, proposal tools, and other sales utilities

Manage multiple activities simultaneously including interacting with customers while using multiple software applications for research and documentation

Generate sales through outbound cold calling and lead follow-up over the telephone

Sells primarily from outbound campaign lead lists to include prospect and customer opportunities. Achieve maximum sales through outbound calling and solution based selling

The ability to initiate, lead and drive projects to successful completion

Excellent customer service skills

Excellent written and verbal communication skills; excellent presentation skills

Ability to consistently exhibit strong leadership, strategic thinking and supervisory skills

Knowledge of MS Office, including Word and Excel is a plus

Ability to use phone and computer systems

Excellent oral and written communication skills

Strong listening/comprehension skills

Ability to stay composed and objective

Ability to learn and work effectively with Mission, Webview, Verint, etc

Skill in being adaptable to changing business

Skill in quality orientation

Operate a computer and have basic keyboarding skills

Skill in verbal and written communication