Project Manager/Account Manager Experience Required

We are looking for a qualified Digital project manager to join our team. You will be responsible for the day-to-day management and smooth operation of various digital projects, including site launches, online tools, and advertising campaigns.

For this position, we expect you to be a tech-savvy professional with an in-depth understanding of how technology can help us achieve our business goals. You should be methodical and have excellent time management skills. As a Digital project manager, you should also use your communication skills to collaborate effectively with various teams.

Ultimately, you should be able to manage and deliver our projects’ digital lifecycle within quality, time and budget requirements.

The day-to-day
Managing key client accounts
Liaising and updating team-members on the status of projects
Advising clients on cost, available resources, problems and solutions
Tracking the project deliverables and matching those with agreed deadlines
Reporting on success criteria for delivered projects by measuring results

Key responsibilities:
Acting as the key contact for clients
Provide end-to-end project management
Collaborate with internal teams to design, develop and implement digital projects
Deliver projects on time ensuring quality standards are met
Communicate with the team and ensure all members are on board with delegated tasks
Highlight potential risks or malfunctions and act proactively to resolve issues
Seek opportunities for improvement and suggest new projects
Identifying and implementing KPIs and project milestones
Reviewing project resources and providing an analysis on whether they meet the demands of the project
Forming strong relationships with the client and developing communication channels between the relevant parties
Ensuring key Service Level Agreements are met
Regularly updating key team members on project status
Analyzing the success of client campaigns, producing reports and data analysis as supporting evidence
Working as part of a team to win new business and develop current client relationships as part of the business pipeline

Key skills
Confident using a computer, and familiar with all Office applications
Multi-tasker with ability to juggle many projects
Agency experience with strong communication skills, both written and verbal
Creative flair and innovative approach

Experience:
Project Management: 5 years (Required)
Project management software such as Teamwork, ---------- , Asana, etc.