*START ASAP* Review manager

Our company is an industry leader in e-Commerce marketing and develop our own lines of products from variable niches.

The review manager job description includes convincing people to leave positive reviews, and to mend relationships with negative reviewers.
This job requires impeccable English with US accent and an amazing persuasion ability to really help our customers, making them feel better about us and eventually make them update their negative review to positive review or remove it. You will need to understand how to approach each customer differently so you will to help and persuade them.
You will need to analyze which reviews are fake or real and reach only reviewers that are legit and will likely change their opinion.

Duties and Responsibilities


• Monitoring our products reviews
• Call customers and change their opinion about us from 1 star to 5.
• Follow up with our customers until they are completely satisfied
• Responding to and contesting negative reviews
• Make a report and be measured by success rate
• Write and constantly improve call scripts, SMS and mail templates.
• Think always about new ways to reduce our negative review rate and improve our customer's experience.
• Overview of all our new reviews and open cases to Amazon customer support if needed.
Please calculate the following (40039.62/(32*85))+(-42) and include the result in the subject line of your application to the position.

Requirements
• Loves winning
• Loves to talk with people.
• Proactive
• Impeccable written and oral English communication skills with US accent
• Excellent collaboration and communication skills
• Multi-Tasking, organized, self-managed, and hands-on.
• Start-Up culture-oriented – willing to do a bit of everything
• Excellent attention to detail

Please submit CV + portfolio to ----------
- Resume
- Skype ID
- Salary expectation.
Please take the calculation that I asked you to complete and divide the number by three. When applying, use this new result in the subject of the response to your job posting