Head Chef

A Head Chef with Conrad Hotels & Resorts is responsible for managing all aspects of the kitchen to deliver an excellent Guest and Member experience while seeking customer feedback, training staff, controlling costs, and covering all business needs.

What will it be like to work for this Hilton Worldwide Brand?

At Conrad Hotels & Resorts, smart luxury is at the core of everything we do. At each location, spanning five different continents including some of the world's greatest gateway cities and most sought-after destinations, luxury begins with the individual. We offer our guests one-of-a-kind experiences with sophisticated, locally inspired surroundings. Service that's more than personal, it's intuitive. And connections to people and places around the corner, and halfway around the world. We are the destination of a new generation of global travelers for whom life, business and pleasure seamlessly intersect.

Conrad Hotels & Resorts is one of Hilton Worldwide's ten market-leading brands. If you understand how to provide smart luxury and one-of-a-kind experiences, you may be just the person we are looking for to work as a Team Member with Conrad Hotels & Resorts.

What will I be doing?

As a Head Chef, you are responsible for managing all aspects of the kitchen to deliver an excellent Guest and Member experience. A Head Chef would also be required to ensure that all operational, quality, and administrative functions are carried out properly. Specifically, you will be responsible for performing the following tasks to the highest standards:

Manage all aspects of the kitchen including operational, quality and administrative functions.
Actively seek verbal feedback from customers on a regular basis and respond to all guest queries in a timely and efficient manner.
Ensuring adequate resources are available according to business needs.
Manage the provision of food to F&B outlets and taking action where necessary to ensure compliance with current legislation.
Control costs without compromising standards, improving gross profit margins and other departmental and financial targets.
Ensure team members have an up-to-date knowledge of menu items, special promotions, functions and events.
Maintain good communication and work relationships in all hotel areas.
Ensure that staffing levels are maintained to cover business demands.
Ensure monthly communication meetings are conducted and post-meeting minutes generated.
Manage staff performance issues in compliance with company policies and procedures.
Recruit, manage, train and develop the kitchen team.
Comply with hotel security, fire regulations and all health and safety and food safety legislation.
Ensure maintenance, hygiene and hazard issues are dealt with in a timely manner.
Manage financial performance of the department so all planning is in line with hotel objectives.
Ensure food control systems are adhered to so margins are on target.
Regular review of all menus with F&B manager to confirm offerings are in line with market trends.
Be environmentally aware.

What are we looking for?

A Head Chef serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Catering experience in managerial capacity
Experience managing a kitchen and developing staff
Experience managing food costs
Excellent leadership, interpersonal and communication skills
Accountable and resilient
Committed to delivering a high level of customer service
Ability to work under pressure
Intermediate food hygiene qualification
Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Previous kitchen experience in similar role
Passion for food
Knowledge of current food trends
Advance food hygiene qualification
High level of IT proficiency

What benefits will I receive?

Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton Worldwide's Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-time team members. This is not a summary plan description or official plan document.